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Rotita é uma loja eletrônica chinesa fundada em 2014, com sede em Shanghai, na China. Antes era conhecida pelo noem de WholesaleItOnline. Apesar de o design das lojas serem muito diferentes, as condições de pagamento e produtos são os mesmos. Conta com muitas ofertas e bons descontos. Por estas e outras razões é que vale muito a pena visitar este site. 

 

Rotita Index

Experiencias com a Rotita

Apesar de ainda não termos recibido nenhum pedido da Rotita, só temos coisas boas a dizer sobre a loja, pois o serviço de Atendimento ao Cliente funciona muito bem, de forma eficiente e útil. 

Formas de pagamento

A Rotita só oferece uma forma de pagamento a seus clientes, pelo sistema PayPal. Nós lhe recomendamos utilizar tanto o Express Checkout, que é o caminho mais rápido, quanto o procedimento mais lento que demanda o registro de uma conta. De qualquer forma, podemos diyer que, embora seja o único método de pagamento aceitável, é o melhor e mais seguro, já que lhe garante a devolução do seu dinheiro em até 180 dias, caso haja algum problema com suas compras.

Rotita Payment Options

Sistemas de pagamento 

PayPal PayPal A melhor solução: rápido, prático e seguro. Recomendamos o PayPal para qualquer compra em sites extranegiros. 
Cartão de crédito

Visa

MasterCard

AmEx

O pagamento por cartão crédito só funciona aqui como em muitas outras lojas virtuais, diretamente pelo PayPal. Desta forma, o site chinês não tem acesso às suas informações, mas o pagamento é imediatamente efetuado.

Custos de frete e tempo de entrega 

Você tanto pode escolher o frete gratuito, padrão ou Express. Com o frete gratuito, você precisa de esperar entre 7-15 dias úteis para receber seu pedido. Se você tiver pressa, opte pela remessa padrão, cujo prazo de entrega varia entre 5-7 dias úteis mais as taxas de envio. Há, ainda, o frete Express com um prazo de entrega muito rápido, entre 3-5 dias úteis, mas que, por outro lado, custa aproximadamente o dobro do frete padrão. 

 

 

Rotita Shipping Methods

Rotita e a alfândega 

Nossa experiência com a WholeSaleItOnLine conta como se fosse nossa experiência com a Rotita. Até agora, recebemod nossa encomenda sem o menor problema. A loja tratou de declarar cuidadosamente as mercadorias e, por isto, não foi preciso nos deslocarmos até a alfândega em razão de valores erroneamente delcarados. 

No Brasil, a Receita Federal isenta de tributos as compra feitas no exterior que não ultrapassem o montante de 50$ (cinquenta dólares). Por isto, caso nao deseje ser tributado, evite fazer compras acima deste valor de uma só vez. 

 

Our rotita package

Na imagem, nosso pedido: bem embalado, mas demorou 25 dias úteis para chegar até nós, devido ao caos do Natal

Direito de devolução

Dentro de 7 dias úteis lhe é assegurado o direito de devolver seu pedido, caso o tenham eviado erroneamente ou caso apresente defeitos. Vale dizer que o produto deve estar inutilizado e da forma como foi recebido, em sua embalagem original, para que sua devolução seja aceita. Se você tiver escolhido cores ou tamanhos errados, o produto poderá ser devolvido. Entretanto, neste caso, você deverá arcar com os custos da devolução e o com a taxa de 3$ para reenvio do pedido. 

Particularidades

Além do bom atendimento através do Live Chat, você ainda pode aproveitar obter super descontos clicando em "Daily Deals". A loja conta também com um blog próprio, apesar de que há muito tempo não é atualizado. Se você for cliente cadastrado, você recebe entre 6%-16% de desconto e entre 1-8 produtos gratis por mês. 

Conclusão 

Se você é um amante da moda, está no lugar certo. A Rootita oferece descontos diariamente para tornar suas compras ainda mais baratas. Com relação ao tempo de entrega, pode-se dizer que cumpre mais com os prazos que grande parte de suas concorrentes. Com o frete gratuito que o site oferece, você recebe seu pedido dentro de no máximo 15 dias úteis.

Alternativas

A Rotita conta não somente com uma enrome variedade de produtos, mas também com qualidade e frete gratuito. Abaixo, recomendamos lojas similares para que você possa ter mais opções:  

 Alternativa 1:  shein
SheIn
 
versandkostenfrei
a partir de $30
frete gratuito a partir de $30, grande variedade de produtos em moda feminina 
 Alternativa 2:  Coco-Fashion
Coco-Fashion.com
 
free shipping frete gratuito, muita variedade
 Alternativa 3:  Dressve
Dressve
 
free shipping
a partir de $80
frete gratuito a partir de 80$, variedade em moda feminina

0 Rotita Cupons

A Rotita entra constantemente em promoção e oferece muitas ofertas de curto prazo. Quando há descontos interessantes, você encontra conosco os cupons da loja e, caso você conheça algum que falte na nossa página, mande pra nós! ! 

Desculpe, nao há cupons disponíveis no momento.

378 Avaliacoes

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Traduzir 19-06-2020

Nicole

I am very unhappy with this company and it's return policy. I will never purchase items from here again. Please note that they expect you to pay the full cost if you return an item and they do not send out a print out receipt with the items. It makes the whole system seem untrustworthy.
Traduzir 13-06-2020

Robin

I ordered a swim suit April 29, 2020. Still didn’t receive it. I have been emailing customer service and no replied back. This is been going on for weeks now! Horrible company never again
Traduzir 22-05-2020

Kathy

Did not fit and wanted a refund and to return. offered 50% back and wanted me to keep the clothes. I settled for 70% back and donated the clothes. Out of China. Terrible company to deal with. 0 stars!!
Traduzir 06-04-2020

Louise

They lied about the materials used to make the dress I ordered. What was advertised was not delivered. I can't wear a dress that looks stylish and elegant in the photo (and is advertised as a certain material) but it actually made of t-shirt material!!! They refuse to cover the cost of return and say that the false advertising is "not their fault". They have terrible customer service. Scam.
Traduzir 02-04-2020

TRACY LANGLEY

ROTITA is a company of THIEVES AND LIARS!! DO NOT TRUST THEM! I ordered items on 12/13/2019 and they claim that the packages were "delivered", therefore they aren't entitled to provide a refund to me even though I NEVER RECEIVED THE SO CALLED "DELIVERED PACKAGES". At one point in my Claim Ticket with them, they acknowledge they were going to issue a refund to me, but they didn't and now they just keep telling me to "Close the PayPal dispute and we will refund", but I don't even have an open dispute with PayPal. I can't close a dispute that I don't have open!!! I even paid for shipping insurance, and their policy states "all money will be refunded or product replaced in the event of lost packages or damaged product", but THEY STILL WON'T HONOR THEIR OWN SHIPPING INSURANCE POLICY!!! So don't order from this company, they won't send your product and they won't refund your money, even if you pay for the shipping insurance! THIEVES AND LIARS AND CRIMINALS! WHAT ELSE CAN YOU EXPECT FROM A BUNCH OF LOW LIFE PEOPLE FROM HONG KONG!!!! THEY'RE ALL THIEVES! THEY CAN'T MAKE AN HONEST LIVING SO THEY STEAL FROM OTHERS!!!
Traduzir 21-02-2020

Linda

ZERO STARS. Rotita is far and away the worst company that I have ever dealt with. It took over a month to receive my order. The clothes look cute but on arrival, none of them fit; one item was too large and the other two were too small even though they were supposedly the same size. I requested an RMA, several times, and they finally sent it. I returned the merchandise, tracked it, got a proof of delivery showing that it had been received by them and demanded a refund. It took awhile and a lot of demands and threats on my part but I did get a full refund. They then had the never to ask me for an excellent review. HAHAHA
Traduzir 19-02-2020

Christine Birmingham

Don't hold out much hope of getting my refund wish I had read the reviews before ordering. After returning 2 tops I purchased they arrived very late so I have returned them, sent picture of return receipt as informed to do via raising ticket, must say all my enquiries/tickets were answered pretty quick I only hope they respond as quick with issuing my refund. They have some nice clothing etc on there website but shame they.re shipping and returns policies are letting them down my advise think very carefully before ordering from Rotita
Traduzir 05-12-2019

Tomilola Adebiyi

I've had a very bad experience with Rotita and i just had to come warn other buyers to beware. I ordered three dresses on rotita in September. The orders were delivered on October 6. For context, i live in Canada. On getting the order, i found the quality of the dresses were really poor and substandard for a $40 dress (each) so i returned them through USPS to the address provided to me by their agent. My return was received on October 14, still within the 30 days return policy. I never received a refund and today, December 5, i reached out to them through live chat and the agent disconnected the chat when i asked for my refund. So i opened a new ticket, aside from my original refund ticket and got a message from them saying my return period had exceeded the 30 days return period and was no longer eligible for a refund.

In my mind, an online store with no physical location shipping from China is nothing but a scam. Buyers beware!
Traduzir 02-12-2019

Jesper

This might be the worst merchant ever on the Internet. Purchased three items; returned one item within 10 days after purchased and was promised a refund within seven days. A month after the return was done the refund still hasn’t materialized after numerous contacts with customer service. You cannot get anybody on the phone and you can only do online chats or emails. Stay away from this merchant.
Traduzir 25-10-2019

Doug J.

If I could give 0 stars I would !
I made a purchase (9-22) for my wife and daughter almost 5 weeks ago. I know they said it could take 2-3 weeks so I ordered far early (5 weeks in advance) to have the items for a Halloween party (in 2 days now)..
So on the 10th I inquired about the items. I was told they will be here the 15th. I wait and nothing.
The 17th I'm told delivered already. I said no they weren't. Then they will be here in 4 days. When I questioned about you said delivered and now 4 days what's going on ? They disconnected me.
Now on the 22nd they say delivered and I said it wasn't. They supply a tracking link in Chinese .. useless.
Then they say it was out of stock and I'll be reimbursed in a week or so. I told them it wasn't out of stock a month ago. After questioning them they disconnect me .. again.
I went to PayPal and filed a dispute. They respond that give it a few days please. I request a tracking # and they finally supply it and it hasn't left China yet. I demand my money back through PayPal because now I can't use the items .. the party in 2 days .. and I'm sick of their lies.
Their reply : I have checked your order.Your order is passing customs and then shipped to your country.It will take some time . After that, it will continue to be shipped.I have urged the express company to expedite shipment. Please be patient for a few days. Thank you for your patience and understanding.  Best Wishes!
They are refusing to refund me with this reply. Then when I finally get it they will say ship it back. Then they will make an excuse and only refund 1/2 back and after 2 months or so. I've just read the reviews which I should have prior.
And to all the positive reviews you're Trolls for Rotita !!
Do Not Buy from Rotita or China ! If you do you were warned !!
Traduzir 15-10-2019

Diane

“Horrible quality, horrible customer service”

10/15/19

Wouldn't take Rotita items if they were giving them away. Took 2 months to receive, horrible fit and quality so I returned. Two months later, got an email that they wouldn't refund because they claimed the shirt had a stain on it........It was a bathing suit!!!! Never worn, never washed!! PS, the suit was shipped from China for goodness sakes!!!! BEWARE!!!!
Traduzir 14-10-2019

JANET

I ordered some tops. They took quite a time to deliver.
When they come, there was a fault in the materials print. I don't like the material. The sizes were a bit small. I was going to return them, but there were so many bad comments about this site I decided to cut my losses & try & sell on ebay.
My advice is never use this company
Traduzir 10-09-2019

jenny

it has happened to me their clothing looks lovely but after reading all the reviews it doesnt look very promeing i put in a order about 4 weeks ago still havent received it maybe be it may never turn up all thoese outlets must be the same i orderd 3 dress from another they came in the post yesterday it looked second hand the fabric was aful and had 2 big holes in it so if u are thinking of buying from any of them through fb DONT BOTHER they are cheap pricers and they look it too NEVER WILL I BUY ON LINE CLOTHS AGAIN i advise u all out there to do the same cause u will be disapointerd shop in ur own country it may cost u more but at least u know what ur getting
Traduzir 24-07-2019

K Patel

I ordered 3 dresses & had to return them due to size issues. I returned the very next day I received them. I was told by the post office, that they will receive the parcel in 10 days. I was chasing them to see if they have received the parcel for nearly 6 weeks & After that they sent me message stating they can’t refund me full & can't send the another size as the item was stained. I don’t believe this, as I sent the items the very next day & Rotita has not been open and honest and didn’t even bother informing me that they have received the parcel until I asked them!!!

To my surprise another message came through stating only 1/4 amount was refunded and that too was on the rotita account & not in my bank account. Why refund on your store account??? Are you that confident that even after your unprofessional approach, people would buy stuff again?

However, on checking my Rotita account, there is no balance in my Rotita account. It seems they are there to extort the money from people.

I would like to know how to take this matter further as ultimately it is my hard earned money and I deserve the full refund.

Beware & don’t order anything from this company. Horrible experience and ZERO customer service.
Traduzir 12-07-2019

Janice Michon

HORRIBLE! DO NOT BUY FROM THIS COMPANY! Cheap, ill-fitting clothes. Their customer service is terrible. They make you pay to return defective items. Go elsewhere!
Traduzir 02-07-2019

JT

Slow customer service response (with bad English). No phone number to call. Can't track the package (I have been given the same tracking number 3 times - it just says label created. Way over 15 days since order. This is frustrating. I will NEVER ORDER from this group again.
Traduzir 28-06-2019

Gloria

Terrible customer service - would not pay for the return of the WRONG item sent to me. Shady company, DO NOT ORDER FROM THESE PEOPLE.
Traduzir 06-06-2019

Ingrid Bridges

Beware!!!!!! This company is not delivering what they advertise and they do not refund your money. Thanks to PayPal I was able to get my refund without my shipping fees.
Traduzir 01-06-2019

BELAUD joelle

Je ne recommande pas ce site.
Pas facile de retourner un article décevant.
Les frais de retour ne donnent pas envie de commander sur ce site .
Il est préférable de commander à un site où il est possible de faire un retour gratuit en point relais.
Traduzir 30-05-2019

Mag

I will never order from rotita ever again ive been truing to find out how to exchange this dress i bought and they keep talking about a ticket where do i get it it took a month for the dress to come in the first place
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